Tamper detection

Changed after signing: what it means

When a signed email no longer matches its signature, it was changed after it was sent, or it was signed with a key you didn’t confirm. Fromensics names what changed and tells you not to pay.

What you’ll see

Changed after signing

Don’t pay. This email was changed.

Sterling Cooper signed this email, but the bank account in it isn’t the one they signed.

Call Sterling Cooper

Use a number you already have, not one from this email. If you saved the number you called when you confirmed them, it’s shown here.

When you see it: a signed email no longer matches its signature, or it was signed with a different key from the one you confirmed.

Key changed

Don’t pay. This email was changed.

This email is signed with a different key from the one you confirmed for Sterling Cooper.

Call Sterling Cooper

When you see it: someone signed as your contact with a new key. It may be a new computer, or it may not be them. Call before you trust it.

The chip under the sender and the inbox badge say the same thing:

Changed after signing

What they signed

The report compares each part of the email with what was signed:

PartResult
FromMatches
ToMatches
SubjectMatches
AmountMatches
Bank accountLT12 •••• 1000 · Not what they signed. They signed GB82 •••• 5432.

The line under the title names the first part that changed:

What to do

Don’t reply to the email and don’t pay. Call the sender on a number you already have. If you saved the number you called when you first confirmed their key, the report shows it with a Call button.

Questions

Could it be a harmless change?

Mail systems sometimes reflow text. That alone shows Check before you reply, not Don’t pay. Don’t pay appears only when something the sender committed to changed: the sender, recipients, subject, links, bank details or amount, or the key itself.

Can a scammer remove the signature instead?

Yes, and then the email is unsigned. If the contact promised to change bank details only when signed, Fromensics warns you that a trusted contact asked to change where money goes without a signature.

Verified sendersKnow an email is really from them, not a hijacked mailbox.Bank details changed?See the account an email wants you to pay, and whether it’s new.Confirm a new keyFour words, one phone call, and their emails show as verified.