Invoice fraud

Check an invoice email before you pay

Invoice fraud changes one detail in an email that looks normal: the sender’s address, the bank account, or the amount. Fromensics reads the email you choose, in your browser, and answers with what to do.

What you’ll see

Don’t pay

Don’t pay this invoice.

It came from sterlingcooper-partners.com, not Sterling Cooper’s usual address, and it asks you to pay an account Sterling Cooper hasn’t used before.

Ask Sterling Cooper to confirm

We’ll write to accounts@sterlingcooper.com, the address you already have.

When you see it: the email imitates one of your trusted senders and asks for money. The button drafts an email to the address you already have for them, never to the one this email came from.

Don’t pay

Don’t pay this invoice.

Report phishing in Gmail

Uses Gmail’s own report button. The sender isn’t told.

When you see it: an unknown sender asks for money and the checks found strong scam signs. Asking them to confirm would only reach the scammer, so Fromensics offers Gmail’s report instead. In Outlook, use Outlook’s own Report phishing.

Check first

Check before you reply.

Jordan says they’re from Brightline Media but writes from brightline-media.example, which doesn’t match that name. We haven’t checked how new that domain is.

Check onceAlways check

We’ll look up when it was registered and how its mail is set up. Only the domain name is sent, never the email.

When you see it: something needs a second look, like a company name that doesn’t match the address, a very new domain, or a link that goes somewhere other than it says.

Nothing looks off

Nothing looks off.

The checks that ran found nothing wrong, and it doesn’t ask for money or a login.

Add Alice to trusted senders

We’ll warn you if someone ever imitates this address.

When you see it: none of the checks found a warning sign. Fromensics never calls an email “safe”: it tells you what it checked, and what it couldn’t.

What it asks

When an email asks for money, the report lists what it wants in four rows, read from the email text in code:

Pay
£12,480.00
For
Invoice 1048
To
LT12 •••• 1000Not an account Sterling Cooper has used before · Lithuania
By
Today

The account number is masked. The country comes from the IBAN itself, and only when its checksum is valid. By shows a deadline the email names, like “today”, “by Friday” or “within 24 hours”. Whether a contact has used the account before comes from signed emails you’ve received from them, never from the email’s own wording. More on this in bank details changes.

How Fromensics decides

Rules in code decide the answer, so the same email always gets the same one. Every reason is listed under How we know, and checks that couldn’t run are listed as not checked.

Before you pay any invoice

Questions

Does Fromensics upload my invoices?

No. The subject, body, recipients and attachment names are read in your browser. Fromensics only goes online when you choose Check once or turn on automatic checks, and then it sends one domain name, never the email.

Can it tell me who owns a bank account?

No. Fromensics can’t tell who owns an account. It can tell you whether a trusted contact has used that account in signed emails before. Confirm anything new on a number you already have.

Does it scan my whole inbox?

No. It checks one email when you click Check sender, press Alt+Shift+F, or paste something into Check anything.

Bank details changed?See the account an email wants you to pay, and whether it’s new.Spot a lookalike addressAddresses one letter or word away from someone you trust.Verified sendersKnow an email is really from them, not a hijacked mailbox.